Testimonials – What our clients say about us

Here’s what some of our clients have said about Network Answer recently.

 

We have been a customer for over 9 years, and find that Network Answer provides quality service and expertise for our computing and technology needs. It is rare to have a long-term relationship with such professional consistency – they are a valued service provider to our business!

David Di Nella
ICT Manager
Zoos Victoria

Zoos Victoria

Network Answer has been an integral part of the Allied Medical Group business for the past eight years. In that time they have maintain a professional , dedicated and committed persona to the business. Their ability to address situations is exemplary, always done in a fast and efficient manner with the functioning of the Allied business always a priority.

Dot Gay
Victorian State Manager
Allied Medical Group

Allied IPN

I cannot say enough about the guys at Network Answer. Have used them for years. There is an old saying that you pay for what you get. I’m not sure about support costs compared to others but I think they are worth their weight in GOLD!! I have not compared as I wouldn’t change companies. All the doctors have high regards for the guys there.

Prompt service, feedback always, they have taught me a lot over the years to the point where now I can do a lot of the stuff they would have done in the early days. Pleasant and always work to suit to the client.
They even feel like family now!!

We did an exercise awhile back and worked out the time lost v’s support costs and it certainly was on par with our expectations. We very rarely see them at the office unless they are installing something and remote support is so easy to get things done promptly.

They are number ONE in my books.

Julie Gould
Business Manager
LapSurgery Australia

LapSurgery Australia

Network Answer has been providing IT support to us for over 13 years.
We have found the team to be very professional and knowledgeable, always delivering consistent and reliable support and solutions that meet our needs.

Kerry Rowe
Office Manager
Prana Biotechnology

Prana Biotechnology

 

“The team at Network Answer have been providing our IT support for nearly ten years.  Providing medical services in a rural town over a number of locations and with limited IT resources available locally, their reliable support has been invaluable in keeping our network stable  The fact that most issues can be resolved remotely, updates can be performed out of hours to avoid downtime and regular site visits are scheduled to suit us, we can’t fault the service that they provide.  Plus the team are friendly, approachable and available when needed.”

Judy Robb
Practice Manager
Leongatha Healthcare

Leongatha Healthcare

    

Over the past 10+ years Jasper Family Medical Practice has worked with Network Answer, they have been able to advise, supply and install new hardware, from one-off printers to complete new Server changeover – ensuring minimal disruption and time spent. 

Every member of the team at Network Answer is helpful, polite and very importantly, willing and able to assist me or my staff.  Whether it be over the phone or in person they work at solving the problem as quickly and unobtrusively as possible. 

I am very happy to recommend Network Answer – as their name suggests they can certainly be the “answer” to your network/IT problems.

 

Jill Franklin
Practice Manager
Jasper Family Medical Practice

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